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Get in touch

Covid-19 An Update on Our ‘New Normal’

The challenging times we’ve been experiencing for the best part of a year aren’t going anywhere anytime soon and so we thought we’d take the time to reassure you that for us here at BioteCH4, it’s business as (the new normal) usual.

I wrote back in May about how our actions now have an impact on the future of our company, our staff, stakeholders and customers. Which is why we thought we’d make a few things clear on where we stand and how we’re reacting to the demands we’re all facing both professionally and personally.

As you can imagine we are working in a slightly different way, a percentage of our staff are continuing to work from home so that we can keep things as safe as possible at each of our sites, where we continue to receive and process waste food and oils.

We’d like to remind you that visitors to each of our sites have been and will continue to be limited. We’re not accepting visitors unless you need to be on site for an essential job.

Please call in advance of any planned visit to ensure nothing has changed and to familairise yourself with our on-site rules and regulations. As a reminder, face coverings are to be worn on site and we have ample hand sanitising stations around each of our sites.

Please be assured that we have a robust set of business continuity plans in place for situations just like this and we’re working closely with our regulators, industry partners and local authorities to ensure we’re as up to date as possible at each new development.

If you have any questions about how your current food waste collections will continue to work or if you have new challenges to work on and would like some support, please get in touch with your account manager or drop us an email to

In the meantime, stay safe and continue to check on your teams, friends and family and we’re here when you need us. 


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